使用场景

云客服优势

多终端覆盖接入，专业部署支持

提供专业、免费的部署支持，覆盖PC网站、手机网站、百度熊掌号及微信公众号，帮助用户调整界面设计及风格，开通并设置客服功能权限。

详细全面的信息记录，高效回访再营销

记录访客的访问时间，访问来源，地理位置，对话内容和联系信息等多维度数据，对话结束后，客服可通过回访对客户进行针对性营销。

智能主动会话，减轻客服接待压力

智能引导机器人，根据客户搜索关键词和着陆页面进行智能引导，完善的分流机制可为访客匹配合适的客服，同时机器人客服可全天候自主答疑，无需担心客服下班后无人接待。

系统稳定易用，无缝对接全网版

完美适配今科全网版网站，稳定易用，大幅提升来自网站的流量转化率。

客户案例

FreeMarker template error: The following has evaluated to null or missing: ==> lazyPlaceholder [in template "public_include/module/productsList.html" at line 102, column 25] ---- Tip: If the failing expression is known to be legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)?? ---- ---- FTL stack trace ("~" means nesting-related): - Failed at: ${lazyPlaceholder} [in template "public_include/module/productsList.html" at line 102, column 23] - Reached through: #include "/public_include/module/prod... [in template "tpl/2018/01/27/2544304090759488//238.html" at line 324, column 14] ---- Java stack trace (for programmers): ---- freemarker.core.InvalidReferenceException: [... Exception message was already printed; see it above ...] at freemarker.core.InvalidReferenceException.getInstance(InvalidReferenceException.java:134) at freemarker.core.EvalUtil.coerceModelToTextualCommon(EvalUtil.java:451) at freemarker.core.EvalUtil.coerceModelToStringOrMarkup(EvalUtil.java:374) at freemarker.core.DollarVariable.calculateInterpolatedStringOrMarkup(DollarVariable.java:96) at freemarker.core.DollarVariable.accept(DollarVariable.java:59) at freemarker.core.Environment.visit(Environment.java:363) at freemarker.core.Environment.visitAndTransform(Environment.java:461) at freemarker.core.BlockAssignment.accept(BlockAssignment.java:55) at freemarker.core.Environment.visit(Environment.java:327) at freemarker.core.Environment.visit(Environment.java:333) at freemarker.core.Environment.visit(Environment.java:333) at freemarker.core.Environment.visit(Environment.java:333) at freemarker.core.Environment.include(Environment.java:2509) at freemarker.core.Include.accept(Include.java:171) at freemarker.core.Environment.visit(Environment.java:327) at freemarker.core.Environment.visit(Environment.java:333) at freemarker.core.Environment.process(Environment.java:306) at freemarker.ext.servlet.FreemarkerServlet.processEnvironment(FreemarkerServlet.java:946) at freemarker.ext.servlet.FreemarkerServlet.process(FreemarkerServlet.java:910) at freemarker.ext.servlet.FreemarkerServlet.doGet(FreemarkerServlet.java:769) at javax.servlet.http.HttpServlet.service(HttpServlet.java:622) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) at com.kenfor.iyong.web.util.filter.NotAllowedToTunFilesFilter.doFilter(NotAllowedToTunFilesFilter.java:154) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) at com.kenfor.iyong.web.util.filter.InvalidXSSFilter.doFilter(InvalidXSSFilter.java:40) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:121) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502) at com.orangefunction.tomcat.redissessions.RedisSessionHandlerValve.invoke(RedisSessionHandlerValve.java:26) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:616) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:528) at org.apache.coyote.ajp.AbstractAjpProcessor.process(AbstractAjpProcessor.java:873) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:687) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1520) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1476) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745)